FAQ


We regularly add new questions to this page as they arise. However, if your question has not been covered please do not hesitate to contact us for further information.

How do I book my diving or diving course with you?

Simply send us an email with your holiday dates, your level of diver certification and the number of dives that you wish to complete – in the case of diving course we would obviously need to know what course you wish to complete along with your holiday dates. We will reply to your email within 24 hours quoting availability and prices. If you then wish to book with us, let us know and we will confirm your booking by return, along with the transport arrangements for your hotel pickups if required.

 

Do I need to book in advance or can I just turn up on the day?

To help ensure that we can accommodate your wishes and avoid disappointment we would prefer that you book your diving in advance. We do appreciate that this is not always possible and where we can we will always try to help you.

 

Do you also cater for groups or clubs?

Yes, indeed we do. We also offer discounted rates on our diving for groups of four or more, starting with our six dive package.

 

Do I need to pay a deposit when I make a booking with you?

We do not normally ask for a deposit except in the case of larger group or club bookings where we might need to turn down other enquiries in order to secure your places on the boat. In this case we would require a 10% deposit to confirm the booking.

 

Do you have your own boat?

Spanish and Canarian legislation states that dive centres must own, or have contractually assured access to a boat that is skippered by the holder of a Spanish Commercial Captains Licence

 

Boats skippered by holders of British RYA licence’s (of any level) do not cover this requirement and means that the vessel is being operated illegally – if stopped by the Spanish or Canarian authorities you will be escorted back to port. Please make sure your boat is operated by a suitably qualified Captain.

 

Do we stay out on the boat all day?

No – all the dive sites that we visit are within 20 minutes of Las Galletas harbour so we normally come back in for lunch at one of the many excellent cafe/restaurants adjoining the sea front. Here we can relax while we take our surface interval and watch the world go by – it’s your holiday and we are here to make it as relaxed as possible.

 

Will I require diving insurance?

Certified divers will require their own diving insurance – most holiday insurance companies now cover divers up to the limits of their qualification, with a maximum depth limit of 30 metres. You can of course take out a separate policy with an appropriate insurance company if you wish to dive beyond 30 metres (certification level permiting) . Any diver undertaking one of our PADI courses will be covered by our Instructors insurance so will not need a separate policy unless they wish to do additional diving after they have completed their course.

 

Do you provide free transport to your dive centre?

Yes, we will provide free transport to/from most of the main tourist areas along the south coast of Tenerife. However, if you are only doing one dive per day we cannot always guarantee that we will able to return you to your hotel until we have finished diving in the afternoon – obviously we will always try to ensure that you get back promptly if we can.

 

How are your diving courses scheduled – do you have set start days?

We do not operate a regimented routine for starting our diving courses. This allows us to fit in with your holiday plans and we can agree on dates when you contact us.

 

What is the law regarding minimum age limits for scuba diving in Tenerife?

The law in most parts of Spain (Tenerife included) states that nobody under the age of 16 years is allowed to take part in scuba diving activities. Whilst we do not necessarily agree with this law, as a professional dive centre we do comply with it.

 

update….As of 26th April 2006 the law regarding minimum age limits for diving was changed so we are now pleased to report that we are able to provide diving and training courses for children within the minimum age limits laid down by PADI. For further information please email us.

 

When is the best time of the year to go diving in Tenerife?

The answer to this is very simple – anytime of the year! Water temperatures rarely fall below 19C in the winter months and reach a high of 24C in the summer. Viability can range between15 and 30 metres depending on the prevailing weather conditions. Tenerife can suffer occasional strong winds in the winter months, which will give us surface swells. However, the northerly winds which bring these conditions do not affect us as much in the south and cancelled dives are vary rare.

 

Why should I choose Dive Tenerife?

This question is probably best answered by our previous customers. If you follow this link you will be able to read the comments that have been added on TripAdvisor.